HostArmada Web Hosting Knowledge Base

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Can I renew my domain name with you only and let the hosting account expire?

You can keep the domain names you have registered with us even if you decide to discontinue using our hosting services. You may request to keep the domain name active at the "Request Cancellation" page, which can be reached by going to your Client Area and then selecting the "My Services" link located on the left side of the screen. Upon doing so, you are going to be redirected to the products page. Each of the products is going to populate its section, which will have a triple-dot icon on the top right corner. Pressing it will expand a list, and on the bottom, you will see the "Cancellation" link. Alternatively, you can click on the Trash Can icon.


Request HostArmada Service Cancellation


Pressing on any of them will redirect you to the "Request Cancellation" page. When you land there, you will see a dialog box where you will need to enter the reason for the cancellation. Please be sure to mention that you would like to keep your domain name and our billing team will ensure the domain name renewal will not be discontinued after the hosting plan cancellation.


Submit HostArmada Service Cancellation Request


When you cancel the plan, your domain name will remain active, and you will have to pay for its renewal from here on out. It will continue to populate the table section in your domain's area, and you will be able to manage it the same way you initially did from your HostArmada Client Area.

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