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Updated: 02/04/2026
( 13 minutes reading )
Subscriptions in Plesk define the hosting environment assigned to a customer. A subscription determines which domain(s) the customer can host, what resources they can use, what features are available, and which service plan applies. Subscriptions are essential for organizing hosting accounts and ensuring each customer receives the correct configuration.
Creating subscriptions allows you to:
In this tutorial, we will guide you through the process of creating new subscriptions in Plesk.
First, ensure you are logged in to your Plesk control panel. To do that, please enter your IP address, hostname, or domain name inside your web browser’s search bar and add “:8443” at the end. It should look something like: “https://yourdomain.com:8443”. By doing that, you will be prompted by a login form requesting your username and password.
After performing the steps above, you will be redirected to the dashboard. Plesk will automatically display the “Websites & Domains” page, which will be your index page from which you can manage everything related to your websites and domains on Plesk.
To create or manage subscriptions, from the left-hand menu, please click on the “Subscriptions” functionality.
Once you are redirected to the “Subscriptions” page, you will see a table section filled with all existing subscriptions and options to add new ones.
To create a new subscription, please click on the “Add Subscription” button above the table section mentioned above.
Clicking the “Add Subscription” button opens a side menu where you need to select how to create websites. You will be presented with a few options here:
After you select the method of creating your website, the side menu will refresh, and you will see additional subscription requirements before you can finalize its creation. Let’s go over the requirements.
Once you have typed in all the requirements, please click on the “Add Subscription” button located at the bottom of the side menu.
The subscription will now be created, conveniently placed in the table section we discussed earlier, and ready to use.
Once you have created a subscription, you can now assign it to a customer or change its owner. To do so, please use the checkbox that corresponds to the subscription you want to assign to a customer and then click on the “Change Subscriber” button at the top of the table section.
Performing the action above will open a side menu from the left side, which will allow you to either assign a new owner or change the subscriber. Please use the drop-down menu under the “Owner” category to select an owner for the new subscription, or if the subscription already has an owner, select a new one.
Finally, please click on the “Reassign” button located at the bottom of the side menu to finalize the process. The page will refresh, and you will see the new subscription assigned to the desired owner! This helps keep your hosting environment organized.
To change a subscription’s service plan, please select the subscription you want to change using the checkbox on the left side of the table section.
Afterward, please click on the “Change Plan” button located above the table section.
Performing the action above will take you to a page where you can select a new service plan from the “New service plan” drop-down menu. Upon choosing it, click the “OK” button below the drop-down menu. Upon doing so, the page will refresh, and the subscription will have its service plan changed!
To temporarily disable a subscription, please mark it using the checkbox corresponding to it, and afterward, please click on the “Set Status” drop-down menu located above the table section. To suspend the subscription, please select the “Suspended” option.
Performing the action above will open a pop-up window where you need to confirm you want to suspend this subscription. After doing so, the status of the subscription will be changed.
IMPORTANT: Visitors will be redirected to a custom error page with a search-engine-friendly 503 HTTP status code, while the website remains hosted on the server. The mail service will remain available.
Suspended subscriptions stop website hosting, mail, and access for the assigned customer.
Similarly to the suspension method, to activate a subscription, please use the same means; however, instead of selecting the “Suspended” status, select the “Active” status.
To delete a subscription, please check the tickbox corresponding to the subscription and then click on the “Remove” button located at the top of the table section.
Upon doing the above, you will receive a prompt that you need to confirm to proceed with the subscription removal.
Warning: Removing a subscription deletes all associated websites, domains, email accounts, and data. Please create backups before removing important subscriptions.
As you can see, creating subscriptions in Plesk is a straightforward process that allows you to assign domains, apply service plans, manage resources, and control customer environments with ease. Subscriptions are the foundation of the hosting structure in Plesk, making it simple to organize customers and their websites.
We hope this tutorial was helpful, and we kindly encourage you to manage subscriptions carefully and keep them aligned with your service plans and hosting policies.
Nikola is an accomplished tech-savvy extraordinaire with over six years of experience in the web hosting field. He started as a customer care representative and quickly rose the ranks to become a support supervisor and, eventually - the head of the technical department in HostArmada. His deep understanding of the client's needs, combined with his technical knowledge, makes him the perfect man to create the ideal harmony between client satisfaction and professional problem-solving. You will often find him creating helpful tutorials, articles, and blog posts that help existing customers get around.
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