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Learn Email

Understanding the Email service will help you set up and manage your email accounts!

• Last Updated: 01/28/2020
• ( 8 minutes reading )

How to setup an Email in Mozilla Thunderbird

Introduction

Mozilla Thunderbird is a free Email Client available for Windows, macOS, and Linux users. Easy to set up, user-friendly, and highly customizable, Thunderbird is the favorite choice for those looking for a cost-effective solution combined with the possibility of managing multiple email accounts. This tutorial will guide you on how to set up and configure your email accounts in the Thunderbird email application. We will cover both IMAP and POP3 configurations.

 

Getting Started

The first thing you will need to do is download and install the Thunderbird Email Client on your local computer. If you have not done this yet, please go ahead and download it from Thunderbird's official website that you can directly access from here. All you will need to do is click on the "Free Download" button and follow the installation guide.

Second, you will need to create the actual email account you will be setting up in Thunderbird. You can find detailed instructions on how to create new email accounts in the following guide.

Afterward, you will need to gather the configuration details required to set up your email account:

  • Email Account
  • Email Password
  • IMAP/POP incoming mail server and port
  • SMTP outgoing mail server and port

If you have purchased a web hosting service with HostArmada and you are using our email services, please find the required details in the welcome email containing all the essential information of your hosting account with us. You can directly review the email from your Client Area by clicking on the email icon located at the top menu bar.

 

email-icon-client-area

 

You can also find the configuration details in your cPanel account by navigating to the EMAIL section > Email Accounts Connect Devices.

 

connect-device

 

In case you have any difficulties finding the details, please make sure to submit a ticket request to our team, and they will gladly provide you with them.

 

Setting up a Mozilla Thunderbird Email Account

When you are ready, please open the Thunderbird Email Client.

On the home screen, you will see an "Accounts" section containing a few options. To configure your email address, please click on the "Email" icon.

 

Clicking on the Email setup icon

 

Once you have done that, you will land on a new "Set Up an Existing Email Account" dialog where you will need to specify the following details:

  • Your name - In this field, you will need to enter your name as you want others to see it when receiving an email from you.
  • Email address - Here, you will need to insert the email address you are setting up.
  • Password - In here, you need to enter the password associated with the above email address.

 

Configuring Name, Email Address and Password

 

When you are ready, please click on the "Manual config" button, which will allow you to configure the mail protocols, server hostnames, ports, and encryption type.

 

Setting a Mozilla Thunderbird IMAP Email Account

After you click on the "Manual config" button, a new section containing details structured in three lines will appear. To set up an IMAP email account, please configure the details as explained below.

In the "Incoming" section, you will need to ensure that you select the "IMAP" protocol email account type. 

The "Server hostname" typically is "mail.domain.com", where "domain.com" represents your actual domain name. Note that if you want to use the sub-domain mentioned above, your domain name's DNS records should be configured appropriately for that setup to work. Alternatively, you can directly use the hostname of the server (e.g., eude1.armadaservers.com).

The "Port" you should select from the dropdown menu. For IMAP, you can either use the default 143 or port 993, which runs over an encrypted SSL connection.

The "SSL" is usually auto-detected after you select the port. However, please ensure that if you have chosen port 143, it is set to "None", while if the specified port is 993, the email application will configure it to "SSL/TLS".

For the "Authentication" method, please select "Normal password" so the email account can be authorized on the server and successfully retrieve emails.

You will notice the "Outgoing" protocol already set to "SMTP". The "Server hostname" should also be set to "mail.domain.com" (where "domain.com" represents your domain name) or the server hostname, unless you are using another, different SMTP server for your outgoing email messages.

The "Port" you should select from the dropdown menu. For SMTP, you can either use the default 25 port or 465/587, which run over an encrypted SSL connection.

Once again, the "SSL" (encryption type) should be auto-detected after selecting the port. However, please make sure that for port 25 it is set to "None", for port 465 to "SSL/TLS" and for port 587 to "STARTTLS".

For the "Authentication" method, please select "Normal password" so you can be successfully authenticated on the server and sent emails using Thunderbird.

The last field contains the usernames for the "Outgoing" and "Incoming" mail servers. This username is typically your email address, however, it could be only the email prefix. In our case, it is the full email (e.g., [email protected]), so if you are utilizing our email services, please make sure to enter it into both fields.

 

Configuring an IMAP Email account

 

Once you are ready, all you need to do is click on the "Done" button, so the Mozilla Thunderbird application can finalize the process of setting up your IMAP email account.

 

Setting up a Mozilla Thunderbird POP3 Email Account

The POP3 email account configuration is pretty much the same as the IMAP one. All the details should be configured in the same manner, apart from the Incoming server type.

After you click on the "Manual config" button and the email application displays the new section, please make sure to select "POP3" from the "Incoming" dropdown.

The "Server hostname" should be set to either "mail.domain.com" or the server hostname (e.g., eude1.armadaservers.com).

The "Port" options will be different here. For POP3, you can either use the default port 110 or port 995, which runs over an encrypted SSL connection.

Similarly to the IMAP configuration, the "SSL" type will be auto-detected. Please ensure that for the default port 110, you set "None", and for port 995, please set "SSL/TLS".

You should also set the "Authentication" to "Normal passwords".

You should configure the rest of the settings similarly as with the IMAP email account.

 

Configuring POP3 Email account

 

Once ready, please click on the "Done" button to successfully finalize the email account configuration.

Please bear in mind that if you decide to configure your email account with the default IMAP/POP3 and SMTP ports, the Mozilla Thunderbird email application will prompt you with a security warning. The message will state that your Incoming/Outgoing emails will not run over an encrypted connection. To continue, you should tick the "I understand the risks" checkbox and then click on the "Done" button.

 

Thunderbird Security Warning screen

 

As soon as the Email Client successfully configures your Email Account, you will see it displayed in the left-hand sidebar with all email mailboxes listed. In the middle section, the application will present you with the email data stored in this account. Please bear in mind that if the email account contains a lot of data, it might take some time until Thunderbird successfully imports it.

 

Thunderbird Email successfully configured

 

That is it! Pretty simple, right?

You have managed to configure your email account in Thunderbird Email Client successfully. We hope you have found the information provided in this guide clear and useful, and our instructions easy to follow. In case you have any further questions, please make sure to contact our Support Teamwhich is 24/7 available. 

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Sebahat
Technical Support Captain & Content Manager

Sebahat is a young and bright person who had become an invaluable part of our team. Started as a Customer Care Representative who quickly evolved into a Tech-savvy well familiar with every support layer of the company. Driven by the aim to constantly improve our customers’ experience she is committed to enhancing the extraordinary support we deliver.