HostArmada Web Hosting Knowledge Base

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Can I get root access for my plan?

The types of hosting solutions we offer at HostArmada are Shared Hosting plans, VPS plans, and Dedicated Server plans. The products that can benefit from root access are the VPS and Dedicated Server packages, as the client who purchased it is the sole user. On shared hosting, there are many users on the server, and providing root access would mean that everyone will be able to get access to each user's files resulting in a security compromise.

Note that despite the fact that we do not offer root access, SSH access is enabled by default on all our plans and you can connect if you own a shared hosting package. We have great articles on how you are able to do that in our SSH and Linux knowledgebase category.

If you own either a VPS or a Dedicated Server, please submit a ticket to our Technical Support Team and request that they provide you with the root credentials for your server.

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