Coupons are often used as a way of driving sales and building customer loyalty. After all, who would not appreciate a complimentary discount? Coupon campaigns can be beneficial for any business as long as they rely on a well-thought strategy.
Coupons are secret codes that can be redeemed for a discount on orders. In X-Cart, you can offer fixed and percentage-based discount coupons. They could be configured as available only under certain conditions, such as minimum order subtotal amount, particular product category, product class, or specific membership level. You can also determine the period of time and the number of times they could be used.
For a start, please log in to your X-Cart Admin Area and navigate through the left-hand side menu bar to Discounts > Coupons.
Under this section, you are going to be creating and managing all your X-Cart Coupon codes.
Please bear in mind the Coupons feature is empowered by the Coupons Addon. Therefore, to be able to create and configure Discount Coupons, you have to ensure the Addon is installed and enabled in your X-Cart Online Store. In case this has not been done yet, please refer to our tutorial on How to install Addons (Modules) in X-Cart.
To create your first discount code, please click on the "New discount coupon" button.
When the button is clicked, you are being redirected to a new "Coupon" section, where you have to configure the discount code details.
Right after these fields, you have to configure the Discount Coupon conditions.
When you are ready, please click on the "Create" button to add your new Discount Coupon.
During Checkout, your customers are displayed with a "Have a discount code message?" in their Shopping Cart. When the link is clicked, an additional "Coupon code" field appears where they need to enter a valid Discount Coupon.
When the code is entered, and the "Redeem" button is clicked, the discount code is automatically applied.
In case, an invalid coupon code is entered, due to being expired, disabled, or any of the required conditions are not met, your customers are informed with a message stating the exact reason for the coupon inapplicability.
Well done! You have learned a new way to make your customers happier. As always, we would like to thank you for your trust in our guidance and encourage you to contact our Support Team in case additional instructions are needed.
Sebahat is a young and bright woman who has become an invaluable part of our team. She started as a Customer Care Representative, mastering that role and, along the way, growing into a tech-savvy individual who is well acquainted with every support layer of the company. Driven by her aim to improve our customers’ experience constantly, she is committed to enhancing the extraordinary support we deliver.