This tutorial is intended to introduce the interface of the HostArmada Client Area (“Client Dashboard”). We have thoroughly developed our Client Area and included all the essential features needed for exceptional user experience. In the following lines, you will learn how to easily navigate through it and efficiently manage your information, payments, services and internal communication with our team.
The Home Page of your Client Area presents at-a-glance information about your services, domains, invoices and support tickets. Each dialog in the left section includes shortcuts for easy access to the corresponding page. We strive to keep our customers informed, therefore the right section displays all the latest news concerning them.
The section below contains dialog(s) representing each active hosting service that is currently being utilized with HostArmada. Each dialog displays the general information for the service, as well as shortcut buttons for direct access. Following the same order they are displayed as:
Under the bottom section, you will be able to review all Support Tickets in “Open” status as well as all due Invoices.
You will also notice two layered-navigation bars - at the top of the page and on the left-hand side. They consist of shortcut icons allowing easy access to specific sections containing different information.
The top bar contains a few icons followed by a dropdown menu. We will review and explain them following left-to-right order:
The arrow icon next to the greeting “Hello, Customer Name” message contains the following options structured in a drop-down menu:
The left-hand side menu allows you to easily navigate through your Client Area to whichever checkpoint needed. We will explain the options included following a top-to-bottom order.
We sincerely hope that you have found the information in this guide useful and now you are familiar and comfortable with our Client Area interface. Please take a moment to review the rest of the guides available in this section which we dedicated for an in-depth explanation of the Client Area features. If you cannot find information and you struggle with a certain task, please make sure to contact our Support Team for further assistance.
Sebahat is a young and bright woman who has become an invaluable part of our team. She started as a Customer Care Representative, mastering that role and, along the way, growing into a tech-savvy individual who is well acquainted with every support layer of the company. Driven by her aim to improve our customers’ experience constantly, she is committed to enhancing the extraordinary support we deliver.