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Understanding the Email service will help you set up and manage your email accounts!

• Last Updated: 10/04/2020
• ( 7 minutes reading )

How to set up Email in Apple Mail on macOS


macOS is the second most used Operating System in the world. Its simplicity and ease of use make it the choice of everyday users, programmers, content creators, and even musicians. The Operating System offers many applications for users to install with ease using the integrated App Store. One of the most used macOS applications is the natively supported Apple Mail application. To use it, you must have an active email account, which you need to create first and set up correctly. In the next lines of this tutorial, we will show you how easy it is to do that. For the tutorial's purpose, we will use an email account created in the cPanel service and the macOS El Capitan operating system.


Accessing the Apple Mail application in macOS

To access the Apple Mail application in macOS, you can consider two procedures - accessing it from the Dock or using the Finder.

Let's start by accessing the email application via the Dock of macOS. By default, your computer will display the Apple Mail application in the Dock located at the bottom of the screen. Therefore, please click on it so you can continue.


Access the Mail application of Mac OS


This action will prompt the application's default screen, where you can perform the Apple email setup.


Adding a new Email In Apple Mail on macOS

If you have not added any other email accounts to the Apple email application or are accessing the application for the first time, it will prompt you to add a new email. In addition to that, it will show you a list of all supported email services. Out of all the options, please choose the last option - "Other Mail Account...".


Add other type of mail account


Next, please click on the "Continue" button to land on the next configuration screen. On it, you will see the following fields you will have to fill out:

  • Name - The name you would like your visitors to see you send them an email from Apple Mail. 
  • Email Address - The full email address you would like to use. Please ensure that before you set up the account in the email application, you create it in the cPanel first. In case you do not know how to do so, please check our comprehensive tutorial on the Email Accounts feature in cPanel.  
  • Password - The password for your email account. 

Once you complete the Apple mail setup mentioned above, please click on the "Sign In" button so it can sign you in using the provided settings. 


Configure email account


Next, the Mac application will prompt a new configuration screen where you will need to perform a more detailed configuration. To populate the required fields, you need to obtain the details of the email account you created in the cPanel. 

You can easily find those by merely checking the welcome email, which you should have received right after signing up for a service with us. In that email, you can find the last section called "Email Settings" where you can see the "IMAP/POP3 Host Address" information. 

Please bear in mind that if you want to use the mail sub-domain(mail.domain.com) where "domain.com" is your actual domain name as your mail service's Hostname, you need to point it appropriately to our nameservers. You will find the name server information in the Welcome Emai mentioned above. If you are not sure that you have done it correctly, please contact our support team for assistance.

The fields you need to configure on this page are as follows:

  • Email Address - The name of your email address. Here is an example: [email protected] 
  • User Name - The username is the name of your email address as well. This fact may seem confusing at first, however, please use it to ensure a properly working Apple mail setup.
  • Password - The password used for the email address entered above.
  • Account Type - You will have the option to choose either IMAP or POP3 here. These protocols define the way your incoming mail works. To better understand how each protocol behaves, please check our Difference Between PO3 and IMAP knowledge base article. Depending on your needs, please choose one of them. We suggest using IMAP as it is a lot more practical.
  • Incoming Mail Server - The Hostname of the incoming email server. This setting can be "mail.yourdomain.com" or use the server's Hostname where you host the domain. You can obtain the server's Hostname with HostArmada from your Client Area -> My Services -> Manage Services.
  • Outgoing Mail server - If you are using HostArmada's services, you should use the same value here, as the "Incoming Mail Server". However, if you are using a third-party SMTP service (such as Sendgrid, Sendingblue, or Mailgun) for sending emails, you should contact them for the correct SMTP details.

Once you are ready, please click once again the "Sign In" button.


Configure email account details


Please note that if you choose to use the Hostname of the Web Hosting server, the Apple mail setup process might indicate an error saying that it cannot send the password of your email account securely to the server. This error is widespread, and it is related to the fact that the Mac email application does not match the SSL certificate of the server's Hostname with the SSL of the domain name used for the Apple mail setup procedure. You should ignore it and click "Continue" to proceed further with the configuration process. 


Encryption warning


Next, the email application will ask you what type of apps you would like to use with this email. There are two available options here which Apple Mail will choose by default - the "Mail" option and the "Notes" option. Please click on the "Done" button to continue.


Selecting applications


This action will finalize the process, and the application will add the email account on your Mac. Apple Mail will display all your existing emails in the "Inbox" folder, and you should be able to see and read them immediately.


Email Setup completed


Congratulations! You have successfully configured your email account with the Apple Mail on macOS. Although this tutorial covers the process, you might face different errors down the way, and if such is the case, please do not hesitate to contact our Technical Support Crew to assist you with your complications.

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