Welcome to another part of our WHMCS General Settings tutorial. This tutorial will review another tab from the General Settings, namely, the “Social” tab. Social Media is an extremely potent tool that can spread the word about your web hosting services and earn you dividends. It allows existing customers to share their experiences with friends, followers, and others interested. The settings under this tab will allow you to integrate the most famous and commonly used social networks with your Client Area. Customers can then post about your web hosting services seamlessly and share their positive (hopefully) ventures with your company.
Of course, WHMCS has plenty of configuration choices under the General Settings, and we will examine them in the rest of our WHMCS tutorials in the series.
To access the General Settings, please log inside your WHMCS admin area. After you log in, please point your attention to the top right corner. There you will see the wrench icon. Please click on it, and then click on the "System Settings" option from the revealed icons.
This action will redirect you to the "System Settings" page, where you will see all the available WHMCS settings.
To access the "General Settings," please click on the "General Settings" content box, which will be the first option under the "All Settings" title.
To access the "Social" tab, please click on the "Social" tab on the right side of the "Security" tab. This tab will allow you to set up social media links inside your Client Area.
Currently, WHMCS supports the following social network applications:
BitBucket, Discord, Facebook, Flickr, GitHub, Gitter, Instagram, LinkedIn, Reddit, Skype, Slack, Twitter, Viber, Vimeo, WhatsApp, and YouTube.
To add a social media link to your Client Area, please add your URL, ID, or other identifying information to the text box corresponding to the social media application you want to integrate.
Twitter integration is a bit more versatile. When you enter your Twitter username, the portal homepage will showcase the two most recent tweets instead of the Latest Announcements section. In addition, a "Follow us on Twitter" button will also appear, directing clients to your Twitter page.
Once you have chosen the desired settings on this page, please click on the blue “Save Changes” button located at the bottom of the page. Otherwise, please click the grey “Cancel Changes” button on the right side of it to revert them.
This ends our overview of the available options under the WHMCS “Social” tab. We hope you found them useful and that you added integrations for the social network platforms you want to include your business in.
Please follow our next tutorial in line, which will go through the “Other” tab. It will include settings that are tightly related to the other tabs but didn’t fit in quite as well. Of course, there are plenty of useful options there as well, and we recommend going through them, so you don’t miss anything interesting!
Nikola is an accomplished tech-savvy extraordinaire with over six years of experience in the web hosting field. He started as a customer care representative and quickly rose the ranks to become a support supervisor and, eventually - the head of the technical department in HostArmada. His deep understanding of the client's needs, combined with his technical knowledge, makes him the perfect man to create the ideal harmony between client satisfaction and professional problem-solving. You will often find him creating helpful tutorials, articles, and blog posts that help existing customers get around.