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• Last Updated: 01/14/2020
• ( 8 minutes reading )

How to configure the email templates for your PrestaShop 1.7 Online Store

Introduction

 

PrestaShop has a feature called “Email templates”. By default, they are predefined and are being sent from your Online Store to a customer for creating an account on your website, purchasing products, for payment receivings and so on. PrestaShop allows you to modify these email templates based on your needs. In this tutorial, you are going to learn how you can configure the email templates for your Online Store and make them be unique for the customer.


Step 1: Accessing the Email Templates page

 

In order to be able to configure the email templates of your PrestaShop Online Store, you first have to login into the Admin area of your Online Store. Next, in the left vertical navigation menu look for the “International” option. When you find it, please, click on it.

Once you click it a drop-down menu will appear with the following options:

  • Localization
  • Location
  • Taxes
  • Translations

 

Accessing the Translations page


Out of these options, please, click the “Translations” one.


Step 2: Managing an Email Template

 

You will be redirected to a page called “Translations”. The page itself is divided into few sections.

 

Translations page overview

 

From all the sections provided on the “Translations” page, you will need the first one, which is called “Modify translations”.

 

Modify translations section overview

 

On that section, you have two drop-down menus and a button. The first drop-down menu is called “Type of translation”.

 

Selecting the Email translations page

 

Please, click it and from the drop-down menu choose the option “Email Translations”. The moment you select the “Email Translations” option another drop-down menu will appear in the section.

 

Selecting the type of email content

 

The new drop-down menu is called “Select the type of email content”. On that drop-down menu you have two options:

  • Subject” - that option allows you to edit the Email Subject.

  • Body” -  choosing the “Body” option allows you to modify the whole email template.

 

If you want to edit the whole Email template and click the “Body” option, then another drop-down menu will appear.

That drop-down menu is called “Select your theme”. You can choose either “Core (no theme selected)” or the “Classic” one.

 

Selecting theme for the template

 

The last drop-down menu in the “Modify Translations” section is called “Select your language” and it is used when you have more than one language since for every language you can have different email template.

 

Selecting template language

 

Once done with the selections from the drop-down menus, please, click the “Modify” button at the bottom of the section.

 

Modifying the template

 

After you click the “Modify” button, you will be redirected to another page called “Translations”, but this time there will be three sections there.

The first section contains information about a special syntaxis that some of the expressions use and a “Save” button.

 

First section overview

 

The second section is called “Core Emails”. As the name suggests, these are the emails that are used by default from your store. When you click on the “Core Emails” link in the section, you will be able to find the email templates for the following components for your store:

  • Log_alert
  • Contact_form
  • Cheque
  • Voucher
  • Passwords
  • Newsletter

and so on.

 

Core Emails section overview

 

All of the templates are placed in a conveniently structured table shown as small blocks. You can edit each one of them by clicking the individual block.

The structure that you see to appear once you click one of the blocks is the same for each one of them. This is why you are going to see detailed explanations for only one of all these templates. For example, let’s learn about the “account” template.

 

Account template overview

 

When you click on the template a window will pop-up under the current template. That window will contain the information about the customer’s login details which will be sent to their email address.

You will also see that there are three tabs - “View HTML version”, “Edit HTML version” and “View/Edit TXT version”.

By default, the “View HTML version” tab will be chosen. In that tab, you can only see how the information that will be sent will look like.

To be able to edit the template you have to click on either “Edit HTML version” or the “View/Edit TXT version” tab. This is when WYSIWYG (also known as “What You See Is What You Get”) will appear and you can start applying the changes.

 

Saving the Account template changes

 

Once you are done making changes, please, click the “Save and stay” button at the bottom of the window for the specific template.

The procedure of editing any of the templates in the “Core emails” section is the same as with that one.

In the “Module Emails” section, basically everything there is the same as with the “Core emails”.

 

Module Emails section overview

 

The only difference is that the features there are different than the ones in the “Core emails” section.

Congratulations! Today you learned how to completely configure the email templates by your desires.

 

     

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Sebahat
Technical Support Captain & Content Manager

Sebahat is a young and bright person who had become an invaluable part of our team. Started as a Customer Care Representative who quickly evolved into a Tech-savvy well familiar with every support layer of the company. Driven by the aim to constantly improve our customers’ experience she is committed to enhancing the extraordinary support we deliver.