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• Last Updated: 02/16/2022
• ( 7 minutes reading )

How to restore the databases of your website with the JetBackup 5 backup service

Introduction

A Database is a collection of data structured in tables, rows, and columns to store sensitive information used by your website. In the general structure of the modern website, a Database is playing a key role and nearly 98% of the websites that we host on our network are using one or more Databases. 

Interacting with the information stored in a database can often lead to data loss, which is crucial for the operation of your website. In such situations, the only viable solution is to restore a backup of the damaged database.

In the following lines of this tutorial, we will show you how easy it is to restore a database using the JetBackup 5 backup manager. 

 

Step 1: Accessing the Database Restoration section

Before you can restore a database, you will need to configure the restore. To do that, you will need to access the JetBackup 5 backup manager. If you are not sure how to do that, please make sure to read our JetBackup overview tutorial

Assuming that you have accessed the “Dashboard” section of the JetBackup backup manager, please find the “Databases” option and click on it. 


database-option

 

Step 2: Locating the database for restoration

Once you do the above, you will be redirected to a new page where you will see a convenient structure table view with all the databases that you have created on your web hosting account. To proceed with the restoration, you will need to figure out the name of the database your website is using. That can be easily achieved by looking into the configuration file for your website or by consulting with a developer who can find out the name of the used database. For your convenience, we have created an article that lists all the configuration files for the most widely used open-source applications.

 

Hint: For all WordPress users, the database name can be found in the wp-config.php file. The exact line can vary in number, however, you should be looking for the following piece of code:

/** The name of the database for WordPress */

define( 'DB_NAME', 'database_name' );

Where, of course, “database_name” will represent the actual name of your database. 

If you have the name of the database, you should locate it in the list of databases. To ease that process JetBackup 5 provides a convenient search functionality located in the top right of the table view. 


search-and-find-database

 

When you filter out and find your database, you can click on the "Choose Other Backup" option to select the date from which you want to restore it. 

Step 3: Choosing a backup date for the restoration

By default, JetBackup 5 will always select the most recent backup. If that is sufficient for you, please move to the next step, skipping the content of this one. 

However, if you need to restore an older backup you will need to tell that to the backup manager. To do that, please click on the “Choose Other Backup” option. 


select-restore-date

 

Performing the action above will transfer the button into a drop-down list containing all the backup dates for your database. Please choose the correct one from the list. 

 

Step 4: Starting the Restoration Process

Finally, it is time to start the restoration process. To do that, please click on the row containing your database so it can become highlighted in orange. 

 

highlighted-in-orange

 

Afterward, please click on the “Restore” button located at the bottom of the table. 


restore-selected

 

The “Restore Summary” interface will appear and it will provide you with summarized information on the restoration you are about to perform. Please click on the “Restore Selected Items” button so the restoration process can start. 


restore-summary

 

You will be redirected to the “Queue” page of the JetBackup 5 backup manager where you can monitor the progress of the restoration you have just initiated. When the restoration is completed the “Status” column of the table will indicate that with a “Completed” message highlighted in green color. 


restore-complete

The restoration process can take some time depending on the size of the restored database. In case the process takes more than 1 hour, please check with our Technical Support Crew if the restoration is still ongoing.

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Nikola Zgurev
Technical Support Captain

Nikola is an accomplished tech-savvy extraordinaire with over six years of experience in the web hosting field. He started as a customer care representative and quickly rose the ranks to become a support supervisor and, eventually - the head of the technical department in HostArmada. His deep understanding of the client's needs, combined with his technical knowledge, makes him the perfect man to create the ideal harmony between client satisfaction and professional problem-solving. You will often find him creating helpful tutorials, articles, and blog posts that help existing customers get around.