Last
Updated: 02/15/2022
( 7 minutes reading )
If your website gets compromised or if a recent update has broken its core design and its functionality, then perhaps the best course of action would be to restore a previous version where the website was fully functional.
The modern website today consists of files that store its source code. The files can be organized in folders or directly placed at the directory root of a domain. So, in order to restore a previous version of your website, you will actually need to restore its files and folders.
JetBackup 5 provides quite a convenient tool to help you out when you need to restore any of the files for your website or for your web hosting account in general. Here is how you should use it.
In order to access the JetBackup 5 functionality, please log inside your cPanel account. After you do that, please access the JetBackup 5 feature via the cPanel service for your web hosting account and from the “Dashboard” section, please click on the “Home Directory” option.
Once you do the above, cPanel will present you with a table view containing all the backup files for your web hosting account. Please find the date from which you would like to restore the files and click on it.
Once you click on the date you want to restore the backup from it will be highlighted in orange, which means that you have selected it for restoration.
To restore only specific files/folders, you will need to select those. To do that, click on the “Change File Selection” button:
This will bring up the “Select Files” interface, where you can select which files or folders you would like to restore for you specifically.
Important: Each domain name is associated with a folder within your web hosting account. The primary domain will always store its files in the public_html folder, while the subdomains and addon domains will have their own separate folders typically store outside the public_html folder. To find out the folder for each subdomain/addon domain you will need to access the Domains features of cPanel and check in the list of items the folder for each Addon Domain or Subdomain you would like to restore.
When you locate the files or folders you would like to restore, you will need to select these by clicking on the small checkbox in the first column of the table. After all the files/folders you would like to restore are selected, please click on the “Select Files” button.
Upon performing the action above, cPanel will close the “Select Files” interface and you will be presented with the table of available backups once again. However, this time, as you have already selected files for restoration, you can start the actual process.
To do that, please click on the “Restore” button at the bottom of the page so the restoration process can begin.
Upon doing that the “Restore Summary” interface will appear. In it, you will have the option to review the summary of the files you are about to restore. If you erasure that you would like to restore the files, please click on the “Restore Selected Items” button so the restoration process can begin.
Finally, you will be redirected to the “Queue” section of the JetBackup 5 interface where you can monitor the progress of the restoration process. When the restoration is finished the Status column of the table will show a green “Completed” text.
The restoration process can take some time depending on how many files you are restoring and also on the size of those. In case the process takes more than 1 hour, please check with our Technical Support Crew if the restoration is still ongoing.
Nikola is an accomplished tech-savvy extraordinaire with over six years of experience in the web hosting field. He started as a customer care representative and quickly rose the ranks to become a support supervisor and, eventually - the head of the technical department in HostArmada. His deep understanding of the client's needs, combined with his technical knowledge, makes him the perfect man to create the ideal harmony between client satisfaction and professional problem-solving. You will often find him creating helpful tutorials, articles, and blog posts that help existing customers get around.
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