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• Last Updated: 02/15/2022
• ( 5 minutes reading )

JetBackup 5 Interface overview

Introduction

With the new version of JetBackup 5, a lot has changed. The old, somewhat straightforward interface is now gone in favor of a complex but more flexible one. In the following lines of this overview, we will give you a general tour of the JetBackup 5 interface to be more fluent with it when you need to restore a backup. 

 

Accessing JetBackup 5

To use Jetbackup 5, you will first need to access the cPanel service for your web hosting account. Please locate the JetBackup 5 icon within the “Files” feature group section of features and click on it. 


jetbackup-5-functionality

Alternatively, you can use the Search bar feature of the cPanel service to search for the JetBackup 5 feature directly located at the top right corner of the page. 

 

Overview

Once you find the functionality and click on it, cPanel will redirected to the “Dashboard” section of the JetBackup 5 feature, where you will be presented with different options and shortcuts to choose from when managing the backups for your web hosting account. 


jet-backup-whole-screen

 

At the top center section, you will be presented with general statistics for the backups of your web hosting accounts presented in the form of three cards.


alerts-backups-usage

 

In the first card, you will find the “New Alers” details. This information will help you ensure that there are no errors with the backups generated for your web hosting account. 

In the second card, called “Total Backups”, you will find general information about the number of backups that we have for your web hosting account. That number can vary depending on the web hosting plan that you are using with us. 

In the third card called “Total Account Usage”, you will find information for the general disk space usage of your web hosting account. 

Next, right below the statistics section, you will be provided with the “Restore & Download” section. In it, you will find shortcuts for all the backup types that we generate for your web hosting account. 


restore-and-download

 

The restore options in this section can vary based on the web hosting service used. Generally, you can find the following restore options:

  • Home Directory - Please use this option if you need to restore any files of your web hosting account.  
  • Cron Jobs - Please use this option to allow cPanel to restore any cron job you have deleted. 
  • Databases - Please use this option if you would like to restore any database of your web hosting account. 
  • Database Users - Please use this option if you would like to restore any of the database users you might have deleted. 
  • DNS Zones - Please use this option to enable cPanel to restore the DNS zones for your web hosting account. 
  • Certificates - Please use this option to be able to restore the SSL certificates for your domains if, for example, you uninstall some. 
  • Email Accounts - Please use this option In case you have deleted some emails, you can use this option to restore a whole email account from a previous date. 
  • FTP Accounts - Please use this option to enable cPanel to restore deleted FTP accounts.

The next section in the JetBackup 5 dashboard is the “View & Manage” section. In it, you will find two options - “Manage Account” and “Queue”.


view-and-manage

 

The “Manage Account” option will allow you only to set up an email account used by JetBackup 5 to send notifications or, in case of an error for the generate backups. 

The “Queue” option will provide information for any ongoing backup restores (their current status or any restoration errors). 

That is it. You are now up to speed with the new interface of JetBackup 5. Of course, this is only the home page of the tool. More information about how to restore different backups with it please find in the additional tutorials in this category! If you are having issues restoring any type of backup, please feel free to contact our technical support team vi the live chat option on our website or via the ticketing area in your Client Area.

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Nikola Zgurev
Technical Support Captain

Nikola is an accomplished tech-savvy extraordinaire with over six years of experience in the web hosting field. He started as a customer care representative and quickly rose the ranks to become a support supervisor and, eventually - the head of the technical department in HostArmada. His deep understanding of the client's needs, combined with his technical knowledge, makes him the perfect man to create the ideal harmony between client satisfaction and professional problem-solving. You will often find him creating helpful tutorials, articles, and blog posts that help existing customers get around.