An Autoresponder is a user-configured service that will send a predefined message to anyone sending emails TO the email accounts for a certain domain name associated with your Web Hosting Account. Configuring an Autoresponder will make your website look more professional in the eyes of your customers when they are reaching out to you via email. In the next lines of this tutorial, we will show you how to fully manage the Email Autoresponders for your cPanel based Web Hosting Account with HostArmada. Let's begin!
Autoresponders is a cPanel feature and as such before you can continue managing those, you will need to first access the cPanel service.
Once logged into the cPanel service, please find the "Autoresponders" feature by either using the search provided at the top of the page or by locating the "Mail" features group.
By clicking on the "Autoresponders" icon, cPanel will redirect you to a brand new page which should be considered as the default page for the feature and this is how we will be referring to this page further in this tutorial.
Now that you are in the right place, let's add a new Autoresponder. To do that please click on the "Add Autoresponder" button under the "Add Autoresponder" section.
You will then be redirected to a new page where you will need to configure the settings for the Autoresponder. Let's review these, one by one.
Once you are done with these configurations, please click on the "Create" button at the bottom of the page so your autoresponder can be created.
cPanel will redirect you to a brand new page indicating the status of the created autoresponder. If any errors are detected with the creation process you will be notified. To proceed further with this tutorial, please click on the "Go Back" button at the bottom of the page so you can return to the "Autoresponders" default page.
Now that you know how to add a new Autoresponder, let's see what tool cPanel offers when it comes to managing already existing Autoresponders. If you are back on the "Autoresponders" default page, you should see an additional section called "Current Autoresponders". In it, cPanel will provide you with a table containing all the autoresponders you have currently configured for your Web Hosting Account. Each Autoresponder will be displayed as a separate row in the table and the actions you can take for an Autoresponder are respectively "Edit" and "Delete" an Autoresponder.
To "Edit" an existing Autoresponder, please click on the "Edit" link displayed in the last column of the table called "Actions".
You will be redirected to a new page that will contain the very same configurations as we discussed already in the previous topic of this tutorial "Adding a new Autoresponder", however, all fields will be already configured with the initial set of values for this autoresponder. Please edit these settings and once you are ready, please click on the "Modify" button at the bottom of the page.
To "Delete" an existing autoresponder, please click on the "Delete" button displayed for each of the existing autoresponders in the "Actions" column.
cPanel will redirect you to a brand new page in which you will have to confirm the deletion of the autoresponder by clicking on the "Delete Autoresponder" button. Once you confirm the deletion, cPanel will delete the Autoresponder.
That's it! You are now aware of what an Autoresponder is and how to fully manage the Mail Autoresponders for your cPanel based Web Hosting Account. Please bear in mind that Autoresponders cannot be restored by our complimentary backup service. For that reason, we strongly suggest paying attention when you are editing or removing an Autoresponder. If you are not certain what you would like to achieve when managing your Autoresponders, please do not hesitate to reach out to our Technical Support Crew, since they will assist you with any Autoresponders issue you might face.
Sebahat is a young and bright woman who has become an invaluable part of our team. She started as a Customer Care Representative, mastering that role and, along the way, growing into a tech-savvy individual who is well acquainted with every support layer of the company. Driven by her aim to improve our customers’ experience constantly, she is committed to enhancing the extraordinary support we deliver.