Connecting ChatGPT to your HostArmada account takes about five minutes and needs no technical skills. Once it's connected, you can ask ChatGPT about your invoices, hosting services, domains, and support tickets in plain language, and approve every change before it happens.
You need four things:
|
ChatGPT plan |
What you can do with the HostArmada connector |
|
Business, Enterprise, Edu |
Everything: read your account and make changes, such as opening tickets or updating nameservers. Only a workspace admin or owner can add the connector. |
|
Pro |
Read-only: view your account, invoices, services, tickets, and domains. Changes aren't available. |
|
Free, Go, Plus |
Custom MCP servers aren't available on these plans. |
OpenAI changes plan features often. If you don't see the option to add a custom MCP server, check your plan on OpenAI's site.
If you need full access on a personal plan, the HostArmada connector also works with other AI apps, such as Claude.


For older ChatGPT versions: If you don't see Plugins, your account may still use the older layout. Go to Settings > Apps & Connectors > Advanced settings. Turn on Developer mode, then click Create and enter the same details.


Your HostArmada connector is now successfully connected.

ChatGPT replies with your profile, credit balance, active services and domains, unpaid or overdue invoices, and open tickets.
Nothing in your account changes. This is just a good way to confirm if the connection works.
In a ChatGPT workspace, only an admin or owner can add the HostArmada connector:
Each member will then need to find the HostArmada connector in the workspace's plugins, install it, and sign in with their own HostArmada account.
Note that each person can only see and manage the HostArmada account they sign in with.
To stop using the HostArmada connector in a chat, just don't select it with @.
To remove it completely, go to Plugins, click on the HostArmada connector, and uninstall or delete it. You can add it again at any time.

|
Problem |
What to do |
|
I can't find Add custom MCP server |
Your plan or workspace doesn't allow custom MCP servers, or you're on the mobile app. Use ChatGPT on a supported plan, or ask your workspace admin. |
|
ChatGPT can read my account but won't make changes |
On the Pro plan, custom MCP servers are read-only. Changes need a Business, Enterprise, or Edu plan. |
|
The sign-in window never opens |
Your browser blocked a pop-up. Allow pop-ups for ChatGPT and try again. |
|
The sign-in page won't load or keeps failing |
Check that the URL is exactly https://mcp.hostarmada.com/. Delete the HostArmada connector, add it again, and sign in with the account owner's login. |
|
ChatGPT doesn't use my HostArmada account |
Type @ and select the HostArmada connector in your message. You can also say “Use the HostArmada connector” in your request. |
|
ChatGPT can't find another customer's account or domain |
That's by design. The HostArmada connector only works with the account you signed in with. |
|
ChatGPT says I've hit a limit |
Wait a moment and try again. You can make up to 60 requests per minute, and up to 5 domain lookups per minute (60 per hour). Opening and replying to tickets have their own limits. |
Need help?
If you get stuck, feel free to open a ticket or chat with HostArmada support. Tell us which AI app you're using and the step where you got stuck. Our team is ready to assist you 24/7.
Emman is a Content Manager at HostArmada where she helps make complex topics accessible for readers around the world. With 5+ years of experience in crafting SEO content, she’s passionate about making tech topics easy to understand. In her free time, Emman enjoys traveling and watching Formula 1/E races.