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• Last Updated: 11/12/2026
• ( minutes reading )

How to Connect ChatGPT to Your HostArmada Account

Introduction

Connecting ChatGPT to your HostArmada account takes about five minutes and needs no technical skills. Once it's connected, you can ask ChatGPT about your invoices, hosting services, domains, and support tickets in plain language, and approve every change before it happens.

Before you start

You need four things:

  • An active HostArmada service. The MCP server is free with any active hosting plan.
  • A ChatGPT plan that allows custom MCP servers. See the table below.
  • ChatGPT on the web. You can only add the HostArmada connector in a web browser.
  • The HostArmada server URL: https://mcp.hostarmada.com/. You'll also find it, with a Copy button, in your HostArmada client area under Tools > MCP Server.

Which ChatGPT plans work

ChatGPT plan

What you can do with the HostArmada connector

Business, Enterprise, Edu

Everything: read your account and make changes, such as opening tickets or updating nameservers. Only a workspace admin or owner can add the connector.

Pro

Read-only: view your account, invoices, services, tickets, and domains. Changes aren't available.

Free, Go, Plus

Custom MCP servers aren't available on these plans.

OpenAI changes plan features often. If you don't see the option to add a custom MCP server, check your plan on OpenAI's site.

If you need full access on a personal plan, the HostArmada connector also works with other AI apps, such as Claude.

Step 1: Add the HostArmada connector to ChatGPT

  1. Open ChatGPT in your web browser and sign in.
  2. Open Plugins from the sidebar.
  3. Click the Add button, then Add custom MCP server.



  4. Fill in the form:
    • Name: HostArmada
    • Description (optional): Manage my HostArmada hosting account
    • Connection: https://mcp.hostarmada.com/
    • Authentication: OAuth
  5. Check the I understand and want to continue box and click Create as a plugin.


For older ChatGPT versions:
If you don't see Plugins, your account may still use the older layout. Go to Settings > Apps & Connectors > Advanced settings. Turn on Developer mode, then click Create and enter the same details.

Step 2: Install and sign in with your HostArmada account

  1. After you complete the previous steps, you’ll be prompted to connect HostArmada. Click on it (or you can open the HostArmada connector in your plugins and click Install).
  2. You’ll be redirected to the HostArmada sign-in page. Sign in with your email and password. If the page doesn't open, allow pop-ups for chatgpt.com and try again.



  3. Review the access ChatGPT is asking for, then click Allow access to approve it.



Your HostArmada connector is now successfully connected.

Step 3: Use it in a chat

  1. Start a new chat in ChatGPT.
  2. In the message box, type @ and select the HostArmada connector.



  3. Try sending your first request: “Give me an overview of my HostArmada account.”

ChatGPT replies with your profile, credit balance, active services and domains, unpaid or overdue invoices, and open tickets.

Nothing in your account changes. This is just a good way to confirm if the connection works.

Business, Enterprise, and Edu workspaces

In a ChatGPT workspace, only an admin or owner can add the HostArmada connector:

  1. The admin goes to Plugins, clicks +, then Add custom MCP server, and enters the details from the “Step 1” section above.
  2. The admin tests the connector and makes it available to the workspace.

Each member will then need to find the HostArmada connector in the workspace's plugins, install it, and sign in with their own HostArmada account.

Note that each person can only see and manage the HostArmada account they sign in with.

Disconnecting

To stop using the HostArmada connector in a chat, just don't select it with @.

To remove it completely, go to Plugins, click on the HostArmada connector, and uninstall or delete it. You can add it again at any time.

Troubleshooting

Problem

What to do

I can't find Add custom MCP server

Your plan or workspace doesn't allow custom MCP servers, or you're on the mobile app. Use ChatGPT on a supported plan, or ask your workspace admin.

ChatGPT can read my account but won't make changes

On the Pro plan, custom MCP servers are read-only. Changes need a Business, Enterprise, or Edu plan.

The sign-in window never opens

Your browser blocked a pop-up. Allow pop-ups for ChatGPT and try again.

The sign-in page won't load or keeps failing

Check that the URL is exactly https://mcp.hostarmada.com/. Delete the HostArmada connector, add it again, and sign in with the account owner's login.

ChatGPT doesn't use my HostArmada account

Type @ and select the HostArmada connector in your message. You can also say “Use the HostArmada connector” in your request.

ChatGPT can't find another customer's account or domain

That's by design. The HostArmada connector only works with the account you signed in with.

ChatGPT says I've hit a limit

Wait a moment and try again. You can make up to 60 requests per minute, and up to 5 domain lookups per minute (60 per hour). Opening and replying to tickets have their own limits.

 

Need help?

If you get stuck, feel free to open a ticket or chat with HostArmada support. Tell us which AI app you're using and the step where you got stuck. Our team is ready to assist you 24/7.

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Emman
Content Manager

Emman is a Content Manager at HostArmada where she helps make complex topics accessible for readers around the world. With 5+ years of experience in crafting SEO content, she’s passionate about making tech topics easy to understand. In her free time, Emman enjoys traveling and watching Formula 1/E races.