Connecting Claude to your HostArmada account takes about five minutes and needs no technical skills. Once it's connected, you can ask Claude about your invoices, hosting services, domains, and support tickets in plain language, and approve every change before it happens.
You need three things:
Set up the connector in Claude’s web version or in the Claude desktop app. Once it's added, it also works in the Claude mobile app.
On a Claude Team or Enterprise plan? Only an organization Owner can add a custom connector. See “Team and Enterprise plans” section below.





The HostArmada connector now appears in your connector list.



Note: Claude never sees your HostArmada password. You sign in on HostArmada's own page.

Claude replies with your profile, credit balance, active services and domains, unpaid or overdue invoices, and open tickets. Nothing in your account changes. This is a good check that the connection works.
For Claude Team and Enterprise plans, an organization Owner only needs to add the HostArmada connector once to make it available to all team members.
Once the connector is added, each team member can connect their own HostArmada account:
Note: Each team member connects independently and can only access and manage the HostArmada account they sign in with.
To turn off the HostArmada connector in a single chat, switch it off under + > Connectors.
To remove it completely, go to Customize > Connectors. Go to Yours and click on the HostArmada connector.

Use the three-dot menu and click Remove.

You can add it again at any time using the same setup process outlined above.
|
Problem |
What to do |
|
I can't find Add custom connector |
On a Team or Enterprise plan, only an Owner can add it. Ask your Owner to follow the “Team and Enterprise plans” section outlined above. |
|
Claude says I've reached my custom connector limit |
The Free plan allows one custom connector. Remove one you don't use, or upgrade your Claude plan. |
|
Claude doesn't use my HostArmada account |
Check that the HostArmada connector is switched on under + > Connectors in that chat. |
|
The sign-in page won't load or keeps failing |
Check that the URL is exactly https://mcp.hostarmada.com/. Remove the connector, add it again, and sign in with the account owner's login. |
|
Claude can't find another customer's account or domain |
That's by design. The connector only works with the account you signed in with. |
|
Claude says I've hit a limit |
Wait a moment and try again. You can make up to 60 requests per minute, and up to 5 domain lookups per minute (60 per hour). Opening and replying to tickets have their own limits. |
Need help?
If you get stuck, feel free to open a ticket or chat with HostArmada support. Tell us which AI app you're using and the step where you got stuck. Our team is ready to assist you 24/7.
Emman is a Content Manager at HostArmada where she helps make complex topics accessible for readers around the world. With 5+ years of experience in crafting SEO content, she’s passionate about making tech topics easy to understand. In her free time, Emman enjoys traveling and watching Formula 1/E races.